HOEFMAN Laboratoires is responsible for the data processing carried out in connection with the operation of this website and the handling of enquiries submitted to it. Its contact details are set out in the legal notice. If you have any questions regarding your data or wish to exercise your rights, please email contact@hoefman-laboratoires.com, stating the purpose of your enquiry.
When you contact us, we use the information necessary to receive, direct and process your enquiry: your contact details, the subject of your message and, where relevant, your country and organisation. Mandatory fields are marked; without this information, we will not be able to process your enquiry. Please do not send medical records or confidential documents via the general enquiry form.
Technical data may be processed to ensure the website’s operation and security. Access is restricted to authorised individuals and service providers. The table below sets out, for each processing operation, its purpose, legal basis, recipients, retention period and any transfers.
| Treatment | Data | Purpose | Legal basis | Duration | Recipients | Transfers |
|---|---|---|---|---|---|---|
| Contact and partnerships | [to be completed] | [to be completed] | [to be confirmed] | [to be confirmed] | [to be completed] | [to be reviewed] |
| Operation and security logs | [to be completed] | [to be completed] | [to be confirmed] | [to be confirmed] | [to be completed] | [to be reviewed] |
Depending on the processing in question, you may request access to your data, its rectification, erasure, or restriction of processing; you may object to such processing or exercise your right to data portability. Where processing is based on your consent, you may withdraw it at any time, without this affecting the lawfulness of any processing carried out prior to such withdrawal. You may lodge a complaint with the CNIL.
Reports requiring health data must be submitted via a specific reporting channel, separate from the general form. Please see the Product Safety page.